PRIVACY POLICY

Effective Date: 2025

Pink Petal Health & Wellness, LLC

Your privacy is important to us. This Privacy Policy explains how Pink Petal Health & Wellness, LLC (“we,” “our,” or “us”) collects, uses, protects, and shares your personal information when you visit our website, schedule an appointment, or use any of our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, date of birth, and address
Health Information: Medical history, symptoms, conditions, medications, and lab results (collected securely through intake or EMR systems)
Payment Information: Billing address, credit/debit card information, FSA/HSA details (processed through secure platforms)
Website Usage Data: IP address, browser type, device, and browsing behavior (for analytics and site performance.

2. How We Use Your Information

We use your information to:

Provide and manage your healthcare services
Communicate appointment reminders or updates
Respond to inquiries and support requests
Process payments and insurance claims
Improve our website and user experience
Comply with legal, regulatory, or billing requirements

3. How We Protect Your Information

We take data security seriously. Your personal and medical information is protected using secure servers, encrypted forms, password-protected systems, and HIPAA-compliant tools. Only authorized personnel have access to your records.

4. Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

Medical staff and providers within our organization
Third-party services used for booking, billing, or labs (under secure agreements)
Government or legal entities when required by law

5. Your Rights

As a patient, you have the right to:

Access and request a copy of your health records
Request corrections to inaccurate information
Request restrictions on certain uses or disclosures
Withdraw consent for marketing communications

To exercise these rights, please contact us directly.

6. Children’s Privacy

Our services are not intended for use by individuals under 18 without parental or guardian consent. We do not knowingly collect personal data from minors without appropriate authorization.

7. Changes to This Policy

We reserve the right to update or modify this policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of the website or services indicates your acceptance of the updated policy.

8. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:

Pink Petal Health & Wellness, LLC

info@pinkpetalhealth.com
954-399-8793